Intel EMA provides a secondary option to connect to the desktop of workstations in the event of a failure of our primary RMM solution.
Use the following process to connect to the desktop of a remote workstation
- Navigate to the following site -> enter your EMA credentials -> login:
https://ema.afge.org/#/
- Select Endpoints from the left pane -> search for the workstation -> select view:
- Select Desktop -> select Connect:
Note: The Hardware Manageability tab may provide access outside of the operating system using AMT; however, this feature is not universally reliable.